State Farm® Insurance Agent Cheryl Jacobson Chase

"I have had the immense pleasure of working with Cheryl and her team for over 2 decades, and I don’t plan on stopping! Thorough, kind, compassionate, caring! For real. Where in life in today’s day and age do you feel someone in business really has your back? This team does! Just yesterday, Justine (the master of “gettin S done”) helped me to add a car policy, secure a multi car discount, up my personal umbrella, add companies to my business umbrella, remove a mortgage company from a policy, check that my current coverage is accurate and ample, and all while we laughed on the phone like real humans, not just online or email (which they are also on top of) Couldn’t be happier. I figure this review does 2 things: helps them, AND helps you."

"I had an excellent experience working with Kelly. They were professional, knowledgeable, and incredibly responsive. I highly recommend Kelly and the entire team for anyone looking for reliable and friendly insurance support"

"I highly recommend Cheryl Chase for all your insurance needs. Her staff, including a big shout out to Kelly, provides phenomenal and timely service to all your insurance questions."

"We just got off the phone with Victoria Mendoza from Cheryl Jacobson's State Farm Insurance office. We went over all my policies to make sure all my coverages were appropriate. She is very professional and explained everything. We are extremely happy with State Farm. We had a flood in our house when a water hose broke under the kitchen sink and caused major damage throughout the house. It took 4 months to repair the house and State Farm took care of everything. There was no quibbling; they made sure that everything was restored to our satisfaction. A neighbor of ours had a similar problem and their experience with another insurance company was a disaster! I won't mention the name of their insurance company (For you chemistry majors out there, it's an element on the Periodic Table)."

"I have been with Cheryl Jacobson Chase for many many years. Everyone I have worked with there have been great. Cheryl herself and more recently Justine who has been so responsive, helpful and kind. Highly reccomend for home and auto policy."

"What a delight to have had the opportunity to work with Cheryl! I needed assistance to switch my health plan from Medicare Advantage to a Medigap plan offered by State Farm, and had a deadline to meet. I first attempted to deal with another local agent, who completely dropped the ball, never returned any of my messages, and handed the process off to an underling who proceeded to repeatedly make several errors in the application. With time running short, I took a chance and switched to Cheryl, and am so glad I did. Cheryl is a complete professional, and went above and beyond to get my coverage started by the deadline. She also told me that unlike other agents she doesn't make that much of an effort to get her clients to give reviews, so I wanted to give her a shout out with this recommendation!"

"In the 20 years I’ve been a client, I’ve always had positive experiences with Cheryl’s team. Recently, Kelly Garcia helped me navigate a financial challenge with my rate, exploring all options available and recommending a resubmission of my odometer reading, which ultimately made a big difference. It’s nice to problem solve with kind, empathetic people!"

"Victoria Mendoza was fantastic! I needed help with auto insurance and she did what I needed and painlessly. I recommend her highly!"

"It has been a great pleasure for having all our insurance service from the local State Farm Insurance office - Cheryl Jacobson Chase and her wonderful Team (Kelly) for all these years. Like a good neighbor/good friend, the Team is always with us... Cheryl is an excellent agent who is always ready to help and answer any questions that we have; she is very knowledgeable, attentive and caring. And Kelly is an amazing PLUS for the Team! We are very grateful for all the good work that they have done for us!"

"Cheryl and her team (Kelly and Kelly) continue to provide great service. They have helped us navigate the hurdles (small and not so small) of claims processing and adjudication. Importantly, Cheryl is very proactive in assessing our policies and finding ways to reduce premiums. I appreciate the professional care, courtesy, and cooperation."

"Cheryl is the best insurance agent I ever met."

"Cheryl and team have been my insurance agents for years, not only because they are good at what they do, but also because they treat their clients with kindness and respect. Often when one calls an insurance agent it isn’t to discuss something fun, it’s usually something awful. It’s good to know that you have someone who makes you feel seen and heard when the hard stuff happens."

"I've been with Cheryl for many years - she really cares about her clients and will bend over backward to help. She also is always in communication - you never have to feel like you are going to be ignored or not responded to even if you have difficult questions or problems with State Farm."

"Had a very important insurance issue. They didn't bother to call and tell us it was resolved. Very disappointed."

"Always helpful, friendly and polite. They answer any questions that my family has. Thank you for everything you do."

"Very responsive, professional, and knowledgeable."